I really like AA but please make certain they make certain such things as the amusement and other points are thoroughly checked…..especially for the extensive haul.
I just wanted to say “thank you” for our nice experience with American Airlines on our new Las Vegas trip! Everything went effortlessly and on time.
I remaining LGA August 26, 2015 and have my baggage assert ticket but will need a copy of my airlinet ticket for the reason that I arrived property to seek out my jewelry and purse were being lacking from my baggage – I have submitted a assert bu they want a copy of my ticket and I am able to’t uncover it – can u deliver me a duplicate of it or inform me how I can find it — everything else was in tact almost nothing disturbed other than this stuff and purse was laying of major and jewelry was in side pocket
You see a closely linked illustration of this with American Airlines. I lately took a trip and they hardly ever obtained me to my destination.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You made use of a B757 which was thoroughly unsuitable for any 7 hr journey. The seats spec/recline/legroom had been what I would be expecting on a vacation charter or commuter flight of one hour. Also, the looking through light did not work and besides the film there was no channel open up for audio.
Distressing more than enough to pay a higher price to the round-journey ticket, distressing ample that there was a prevent —— I've had two or three non-stoppers likely to Cleveland from Albany previously. It can make me worried about flying.
We acquired round vacation connecting flights by way of Charlotte from Boston to Aruba for 11/28/2015. We paid On top of that to your “further area” seating. No where by were being we informed that these “extra place” seats did not provide a reclining selection. When we arrived in Charlotte, we boarded flight 874 only to b informed from the Captain that he needed to do some “routine routine maintenance” that may have a “few minutes” in advance of we left, since he “would not have the ability to go away Aruba in time” if he waited to possess it performed finished there.
The weather in Dallas from 11:00 am right up until well just after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't filled with weather as the path was direct and not altered aside from slight turbulence which brought on altitude changes to prevent. The temperature in DC was clear and no rain. Weather conditions predicted for Charleston WV did occur forty five minutes after the at first scheduled landing time ought to have transpired. It is actually my perception that American Airlines might have and ought to have offered more in the way in which of logistical experience in Dallas for gate availability and contingency strategies when gates are blocked, more support for delayed connecting flights to help passengers and prevent skipped flights, plus more humanity and being familiar with for travellers stranded during the night in a very large city without information and facts, means, etc. We weren't available nearly anything by Vanessa S. or even the gate staff. I did Visit the ticket counter in DC plus a Supervisor, Sandra did present our first and only apology and information on resort shuttles from your airport and a reduction voucher superior at a variety of motels. By the way, our baggage which was checked was not available to us check this on Friday night time and we this article were available a complimentary toiletry bag. Baggage staff had been very courteous as well as highlight of our consumer working experience. For the reason that we could not get re-booked till the subsequent day and I couldn't reach Charleston WV as needed for business obligations, I rented a hotel area in DC along with a rental automobile and drove myself to Charleston WV from Washington DC. the next morning in order to get there as necessary. The result of my working experience left me sensation very upset in The shopper service out there at American Airlines.
i have experienced awful encounters with american airlines. I'm able to’t even price their purchaser service mainly because it is far below a 1 star. shopper relations Associates are rude, limited, and unfriendly.
Me and my wife had to experience a upkeep situation at the airport, flying from JFK to MIA (AA2299),on account of which we had to change the flight .Immediately after conveying The problem towards the crimson jacket AA employee, the flight was adjusted, and we had been sure to be seated in the first class as we were being designed to on the initial flight (my spouse is heavily pregnant).
My challenge was a bag that was overweight. Just one lady held stating I could only just take fifty lbs, even though I explained to her I was joyful to pay overage costs. This other female wasn't way too handy. Having said that, Nina Kong went genuinely out of her way to aid me… calling for information, looking issues up…she even aided me go the bag to a secure location while I went by way of it to discover if I could rearrange and pull some fat out.
We is not going to fly American Airlines at any time yet again, and neither will my friends and family. they may get rid of a whole lot in excess of the $863 he detailed.
I respect you're dealing with a merger and many staff members may very well be under thrilled, but this Angle should not be obvious on your consumers who are only calling to acquire some enable.
we were charged $861 to alter the flight itinerary. The travel agency blames the AA for a fantastic read that superior charge and AA washed their palms.